Terms and Conditions for “Generational Furniture Ug”

Introduction

Welcome to Generational Furniture Ug. These terms and conditions outline the rules and regulations for the use of our website, services, and products. By accessing this website and purchasing our products, you agree to comply with these terms and conditions. If you disagree with any part of these terms and conditions, please do not use our website or services.

Definitions

• “Company,” “We,” “Our,” “Us”: Refers to Generational Furniture Ug.
• “Customer,” “You,” “Your”: Refers to the individual or entity accessing our website or purchasing our products.
• “Products”: Refers to the furniture and related items sold by Generational Furniture Ug.
• “Services”: Refers to the design, customization, delivery, and installation services provided by Generational Furniture Ug.

Use of Website

By using our website, you agree to the following:

• You will not use the website for any unlawful purpose or in any way that could harm the website or its content.
• You will not engage in any activity that interferes with the website’s functionality or security.
• You will not attempt to gain unauthorized access to any part of the website.

Orders and Payments

• All orders are subject to acceptance and availability. We reserve the right to refuse any order at our discretion.
• Prices for our products are subject to change without notice. We will notify you of any price changes before processing your order.
• Payments must be made in full before the delivery of products. We accept various payment methods, including bank transfers, credit cards, and mobile money.

Customization and Special Orders

• Customized and special orders require a non-refundable deposit before we commence work.
• Once customization or special orders are confirmed, changes may incur additional charges and extend the delivery timeline.
• We will provide you with a detailed quote and timeline for all customized and special orders.

Delivery and Installation

• We offer delivery and installation services within Uganda. Delivery fees will be added to your order total unless otherwise specified.
• We will provide an estimated delivery date at the time of order confirmation. While we strive to meet these estimates, we are not liable for delays beyond our control.
• You are responsible for ensuring that the delivery site is accessible and ready for the installation of your products.

Returns and Refunds

• We accept returns of standard products within 14 days of delivery, provided the items are unused and in their original condition. Customized products and special orders are non-refundable.
• To initiate a return, contact our customer service team. Once we receive and inspect the returned product, we will process your refund or exchange.
• Refunds will be issued to the original payment method. Delivery fees are non-refundable.

Warranties and Liability

• Our products come with a limited warranty against manufacturing defects. The warranty period varies by product and will be communicated at the time of purchase.
• The warranty does not cover damage caused by misuse, neglect, or improper maintenance.
• Our liability is limited to the replacement or repair of defective products. We are not liable for any indirect, incidental, or consequential damages.

Intellectual Property

• All content on our website, including text, images, logos, and designs, is the property of Generational Furniture Ug and protected by copyright and trademark laws.
• You may not reproduce, distribute, or create derivative works from our website content without our express written permission.

Privacy Policy

Your privacy is important to us. Our privacy policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your information as described in our privacy policy.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Uganda. Any disputes arising out of or related to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Uganda.

Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website. Your continued use of our website and services constitutes your acceptance of the revised terms and conditions.

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